Smart Loyalty & Rewards — IDELO
IDELO by DeLobo: points, rewards and customer insight for local businesses, with AI segmentation as the next layer.
Indicative starting point
On request
The business problem
Most local businesses know their regulars by face but not by data, so every promotion is a guess and customers drift away unnoticed.
Our solution
IDELO gives you a working loyalty programme today: enrolment, points, rewards and a customer view. Available now: the loyalty engine and reporting. Proposed AI enhancement: automatic segmentation and offer recommendations based on visit behaviour.
Practical examples
- A café rewarding the fifth coffee without paper cards
- A gym identifying members who stopped visiting
- A retailer testing offers on one customer segment first
What is included
- Customer enrolment and reward rules
- Points, tiers and redemption tracking
- Reporting on visits, spend and redemption
- Optional AI segmentation and offer recommendations (proposed)
Related AI services
POS & Smart Business Management
Point-of-sale integration and custom management tools that connect sales, stock and reporting.
AI-Powered Educational Platforms — EduPlay
DeLobo EduPlay: structured lessons, adaptive practice and progress insight for schools, tutors and training teams.
Custom SaaS & Web Applications
Full products designed, built and hosted: client portals, booking systems, internal tools and SaaS platforms.
Frequently asked
How much does an AI project cost?+
Focused assistants and automations typically start around €1,200–€2,400. Custom platforms and SaaS products start higher. After a free consultation we give a fixed scope with a clear price before any development starts.
How long does it take to launch?+
A single chat or support agent is usually live in two to four weeks. Workflow automation depends on integrations, typically three to six weeks. Custom platforms are planned in stages so you see value before the full build is finished.
Do we need an in-house technical team?+
No. We build, deploy and monitor the system, then train the people who use it daily. If you have an IT team, we work with them on access, infrastructure and review.
Will the assistant speak Greek?+
Yes. We build bilingual Greek and English assistants as standard, and add other languages when your customers need them. Quality is tested with real questions from your business, not generic samples.
What if AI is not the right answer for us?+
We say so in the first conversation. Some problems need a simpler fix: a better form, a clear process or a small integration. We would rather tell you that than sell a system that does not pay for itself.
Delobo Smart Solutions
Discover what AI can do for your business.
A free 30-minute consultation, an honest assessment of where AI pays off for you, and a clear next step. No obligation.
sales@delobosmartsolutions.com